Due to the unique nature of each rug, Windy Hill Weavers' sales are final. We guarantee the quality and craftsmanship of our products. Please review all the images of the rug you desire, and carefully note measurements before placing your order. The actual color of your rug may differ slightly from what you see on your screen, as all monitors display colors a little differently. If you have any questions, please feel free to contact us, and we will be happy to provide more information or photos. Customer satisfaction is our top priority, and we want you to feel confident about your purchase from Windy Hill Weavers.