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Shipping and Returns Policy

Close-up of a colorful rug


Domestic Shipping Within the United States: All orders are carefully packaged and shipped within 3 business days once payment has been confirmed via PayPal. Orders are shipped via USPS Priority Mail with tracking. Please note that delays in shipping may occur during the holidays. Please be sure your shipping address is correct; if an item is returned as undeliverable, you are responsible for the cost of reshipping it. Windy Hill Weavers is not responsible for items lost or damaged during shipping. International shipping is not offered at this time.


Due to the unique nature of each rug, Windy Hill Weavers' sales are final. We guarantee the quality and craftsmanship of our products. Please review all the images of the rug you desire, and carefully note measurements before placing your order. The actual color of your rug may differ slightly from what you see on your screen, as all monitors display colors a little differently. If you have any questions, please feel free to contact us, and we will be happy to provide more information or photos. Customer satisfaction is our top priority, and we want you to feel confident about your purchase from Windy Hill Weavers.

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